Legal
Cancellation Policy
Paid plans are easy to manage and can be canceled without contacting support.
Effective September 4, 2026
How to cancel
Sign in to Siftum, select your plan indicator in the header, choose “Manage or cancel billing,” and cancel the subscription in Stripe’s secure billing portal. You can do this at any time before the next renewal.
When cancellation takes effect
Cancellation stops automatic renewal. Your paid plan and remaining allowance stay available through the end of the current billing period, then your account returns to the Free plan. You may reverse a scheduled cancellation in the billing portal before that date.
Downgrades
A Plus-to-Starter downgrade takes effect at the next renewal, with no immediate credit or proration. Siftum shows the effective date in the billing dialog, and you can choose “Keep Plus” before the transition.
Refunds and account data
Subscription charges are generally non-refundable except where required by law or explicitly agreed by Siftum. Canceling billing does not delete your account or its data. For billing help, a refund request, or account deletion, email support@siftum.com.